FAQ
Where are you located?
- Hamilton, Ontario, Canada
Where are your products made?
- Hamilton, Ontario, Canada & our material is manufactured in U.S.A
Do you ship worldwide?
- Yes we do :)
Do you accept email money transfers?
- Yes we manually process orders that prefer to pay by email money transfer.
How do I install decals?
- Please read the decal install instructions here.
What kind of decal do I receive?
We create die cut stickers that are cut straight through the vinyl, leaving no backgrounds to fit the exact shape of your design. View our gallery
How are your decals sized?
- We measure the inches from the longest side.
Do you do custom decals?
- Yes we do custom decals and provide custom sizes.
Do you have a minimum order quantity ?
- No we do not.
What type of vinyl do you use?
- We use Oracle 651.
Can I place your decals outside?
- Yes our decals are made to last for up to 4 years outdoors.
Do the decals last in the sun?
- Yes our decals are made to last.
Can these be placed on drywall?
- Yes.
How do I choose my decals vinyl colour?
- Select a colour from the swatch selection boxes.
Can I see the vinyl colours before I purchase?
- Please see our vinyl colours available here.
Do you have white reflective vinyl?
- Yes we have white reflective vinyl, you have to place a custom order for specific designs.
My order is taking a long time, what gives?
- All orders are custom made to order, meaning when you place an order it is then put in queue to be cut and shipped out. Sometimes there is a large queue but we aim to ship out within a day after an order is placed. Sorry
I sent an email and I got no response, huh?
- We always reply to emails and chats in a timely manner, please check your junk/spam folder.
What type of shipping method do you use?
- We use Canada Post Regular Mail Stamps.
Do you provide a tracking number?
- Unfortunately there is no way to track mail when postage stamps are being used.
Can I use your decals on my car?
- Yes you can use your decals outside or inside, preferably on a flat surface.
If you have anymore questions please contact us.
